case studies

Professional Services - Family Focus Consultancy

June 20th 2015
Author -

We got to know Rachael a few years ago on Twitter. When she started her new business she remembered us. Rachael provides a consultation and training service for Schools, Teachers and Parents. We were amongst a few businesses she approached for quotes for a website.

We instead gave her a proposal for managing her online presence and helping her on an ongoing basis. Rachael could see the benefit of this support and even though it stretched the budget for a fledgling company she signed up.

To help get her started we provided the following services:

  • Domain registration
  • Email setup
  • Logo design
  • Business card design
  • Website design
  • Facebook/Twitter assistance
  • Newsletter setup

We are only 1 month in and look forward to working with Rachael as her business grows.

"It has been a real pleasure working with David Carse and Waterfall Way Designs to produce an elegant, functional and responsive website.

His innate ability to decipher the needs of the business I have created and myself as the owner have made working with him a pleasure.

My initial contact with him was as he is a local business, but as I researched what he provides that became a minor consideration, his full service build, his support to ensure all branding was exactly how I imagined it, his patience while I learnt very basic steps, and his excitement for the business I am creating, has shown me that he and Waterfall Way Designs are the prefect web design business to work with.

I have enjoyed working with him and look forward to a long and prosperous association between his business and mine."



We are now 6 months into our business relationship with Family Focus. Rachael has recently been granted endorsement by BOSTES for two courses. We have done a major update on the website.

We are now displaying upcoming workshops

  • Dates, itinerary, venue details.
  • People can book and pay for a place.
  • Closer to the event Rachael can print out attendees details.
  • We have also started a newsletter campaign to raise awareness of this new offering.

Family Focus Workshops

This demonstrates the evolving nature of business and how our ongoing support can work beside you to ensure your online presence is representing your business well. Making it easier for your customers to interact with you and assisting administrative processes.


Contact Us

If you would like some professional help with your business online please contact us.